FREE Shipping to 48 states. Same-day Shipping on orders before 4PM EST! FREE Shipping to 48 states. Same-day Shipping on orders before 4PM EST! FREE Shipping to 48 states. Same-day Shipping on orders before 4PM EST!

Frequently Asked Questions:

How long does it take to ship my order?

All orders placed before 4:00 PM EST will usually be shipped out the same day via FedEx Ground unless it's a very large order. Typically, it takes anywhere from 1 - 5 business days for delivery. To view the estimated shipping speed to your door, check out this nifty map!

 

Do you have any discounts if I buy multiple products?

Yes. We offer volume pricing depending on your geographical location and quantity of items required. Volume pricing usually starts at 10 items. We've supplied furniture for small boardrooms all the way up to hundreds of chairs for large hotels and movie sets. Big or small, we've got you covered. Please contact us to discuss your project.

 

I've seen similar chairs online that are less expensive. How are yours different?

Super discount furniture companies don't care about longevity, and source the cheapest products they can find from overseas trading companies. Anyone can post "five star reviews" on their website to fool consumers, but we know you're smarter than that.

We spend a great amount of time and money into working with only top tier manufacturers across the United States, Europe and Asia to ensure quality. We've tested those cheaper options, and can tell you without a doubt that our quality is superior. Small details like stronger metal, wood, hardware, and fabric -- along with high tech manufacturing all add up to make a huge difference in whether a chair holds up for a few months or for several years.

 

Where are you located?

We are located amongst the glimmering lights of beautiful Las Vegas, NV.

 

Do you have a showroom in Las Vegas that I can visit?

In order to give you the rock bottom prices on our products, we don’t waste money on expensive showrooms.

 

Do you have any other chairs besides the ones displayed on your website?

Not at the moment. We do unveil new products every few months based on what’s popular in the design world, so if you’re looking for something specific, e-mail us or check back from time to time.

 

Do you have a warranty on your products?

Yes. Unlike similar looking items found online, our products are backed with a minimum 2 year warranty.

 

What is your return policy?

We have an industry leading 30 day RISK FREE return policy in the rare event you aren't satisfied with your purchase. However, your item must be in like new condition upon return, and certain restrictions apply. You can find the full details of our return policy here.

 

What material is the seating surface of your chairs?

We have different options depending on the chair - Italian leather, leatherette, and nylon mesh are our options for the SOHO collection. Leatherette is a synthetic, imitation leather that has the same feel, look, and properties of real leather - but less expensive. It’s also considered a vegetarian leather, is very comfortable, breathes well, and washes easily. Italian leather is genuine leather that is slightly softer and carries the aroma you expect from leather. Nylon mesh breathes exceptionally well, has a firm seating surface, and looks very stylish.

 

What are the differences between the SOHO ribbed and the soft pad chair?

Besides appearance, not a whole lot. They both have somewhat firm, yet comfortable seating surfaces. The soft pad chair is firm out of the box, becomes softer over time, and sits 2 inches higher than the ribbed chair.

 

What's the best way to clean my chair?

We've found that the Mr. Clean Magic Eraser works wonders on the SOHO chairs. Simply wet the eraser, ring out, and rub gently on the chair. For fabric cushioned chairs, Resolve will help remove any dirt.

 

What are your hours of operation?

We’re usually near the phone 10 - 5 PST Monday - Friday, and will respond to e-mail 7 days a week. Feel free to contact us here.